Contact
Contact Us
Get In Touch
We're here to help! If you have any questions, concerns, or feedback, don't hesitate to contact us. We'll get back to you as soon as possible.
Contact Information
- Email: vejehomij482@gmail.com
- Phone: 207-755-4163
- Address: 2 Dunvegan Drive, Charleston South Carolina 29414, United States
- Support: Available 24/7
Contact Form
You can also use the form below to send us a message directly:
Response Time
- We typically respond to all inquiries within 24 hours
- During peak seasons, responses may take up to 48 hours
- Our customer support team is available 24/7
- For urgent matters, please call us directly at 207-755-4163
How We Can Help
- Product questions and recommendations
- Order tracking and status updates
- Returns and refund inquiries
- Shipping and delivery questions
- Payment and billing issues
- Technical support and website issues
- General inquiries and feedback
- Wholesale and bulk order requests
How to Reach Us
Email Support
Send us an email at vejehomij482@gmail.com with your inquiry. We'll respond within 24 hours with a detailed answer to your question or concern.
Phone/WhatsApp Support
Call or message us at 207-755-4163. This is the fastest way to get immediate assistance. Available 24/7.
Mailing Address
If you prefer to send us mail:
Shopggu
2 Dunvegan Drive
Charleston, South Carolina 29414
United States
Contact Form
Use the contact form on this page to send us a message directly. Please provide as much detail as possible so we can help you better.
Order-Related Inquiries
If you're contacting us about an existing order, please have the following information ready:
- Order number
- Order date
- Email address used for the order
- Specific details about your inquiry
This will help us locate your order quickly and provide faster assistance.
Returns and Refunds
For return and refund requests, please contact us with:
- Your order number
- Reason for return
- Photos of the product and packaging (if applicable)
- Your preferred contact method
Please refer to our Return & Refund Policy for complete details.
Product Questions
Have a question about a specific product? We're happy to help! Please include:
- Product name or item number
- Your specific question or concern
- How you intend to use the product
Feedback and Suggestions
We value your feedback! If you have suggestions for how we can improve our products, services, or website, please let us know. Your input helps us serve you better and continuously improve.
Wholesale and Bulk Orders
Interested in wholesale or bulk orders? Contact us at vejehomij482@gmail.com or call 207-755-4163 to discuss pricing and availability for larger quantities.
Business Inquiries
For partnership, affiliate, or other business inquiries, please email us at vejehomij482@gmail.com with a detailed description of your proposal.
Frequently Contacted Departments
- Customer Support: vejehomij482@gmail.com
- Orders and Shipping: vejehomij482@gmail.com
- Returns and Refunds: vejehomij482@gmail.com
- Product Questions: vejehomij482@gmail.com
- General Inquiries: vejehomij482@gmail.com
Business Hours
While we're available 24/7, peak response times are:
- Monday - Friday: 8:00 AM - 8:00 PM EST
- Saturday - Sunday: 10:00 AM - 6:00 PM EST
- Holidays: 10:00 AM - 4:00 PM EST
Complaints and Mediation
If you have a complaint about our products or services:
- Try to resolve the issue by contacting us directly first
- We will do our best to help resolve your concern
- If you remain unsatisfied, you may contact relevant consumer protection agencies
Accessibility
We are committed to making our customer support accessible to everyone. If you need special assistance or accommodations to communicate with us, please let us know and we will do our best to help.
Privacy and Security
Your personal information is treated confidentially and securely in accordance with our Privacy Policy and applicable laws. We take the security of your information seriously.
Satisfaction Guarantee
Your satisfaction is our priority. We want to hear about your experience and are committed to making things right if something goes wrong.
Social Media
You can also reach out to us through our social media channels for quick updates and customer service inquiries.
Response Guarantee
We guarantee a response to every inquiry. If you don't hear from us within 48 hours, please resend your message or try calling us directly.
Follow-Up
We'll follow up with you after your issue is resolved to ensure you're satisfied with our response and solution.
© 2026 Shopggu. All rights reserved.
Last updated: January 2026